Refunds and cancellation

This policy covers payments made to Klickkk Digital for Klickkk Shot studio plans: Starter at ₹999 a year, Professional at ₹1,999 a year, Studio Max at ₹3,999 a year. All prices include 18% GST.

Free trial first

Every plan starts with a 3-day free trial with no payment details required, so you can try uploads, galleries and selfie search before you pay.

Refunds within 3 days of payment

If you are not satisfied, email billing@klickkkshot.com within 3 days of the payment date with your registered email and Razorpay payment ID. We refund the full amount paid for that plan. The plan then ends and your galleries go offline.

After 3 days from the payment date, plan payments are non-refundable.

Payments we always refund

• You were charged more than once for the same order
• Money was debited but your plan was not activated, and we cannot activate it

Write to us with the payment ID and we will correct it whatever the date.

How refunds are paid

Approved refunds are issued through Razorpay to the original payment method (card, UPI, net banking or wallet) within 5 to 7 working days of approval. Your bank may take a few more days to show it.

Cancellation

Plans are paid once a year and do not renew automatically, so there is nothing to cancel. If you do not renew, your plan ends on its expiry date: galleries go offline and uploads pause, and your data is kept so you can renew later. Renewal reminders are sent before the expiry date.

Changing plans

When you switch to a different plan, the unused value of your current plan is credited against the new plan's price, and the new plan runs for a year from the switch. The refund window above applies to the amount paid for the switch.

Photo purchases in guest galleries

When a studio sells photos to guests, payment goes directly to that studio's own Razorpay account. Refunds for those purchases are handled by the studio that sold them. Contact the studio shown in the gallery.